Mobile Pharmaceutical Ordering App

Customer

Disposan / Switzerland

Industry

Pharmaceutical Wholesale Distribution

Department

B2B Order Management

Customer Operations

Disposan's outdated ordering system forced doctors to use expensive scanners or phone calls while staff manually processed orders, creating bottlenecks and errors.

Challenge

Disposan's pharmaceutical wholesale operations struggled with outdated ordering processes that frustrated medical customers and overwhelmed staff. Doctors relied on expensive barcode scanners or time-consuming phone calls to place orders, while employees manually processed transactions into their ERP system, creating bottlenecks and errors that threatened customer relationships.

Pain Points
  • Outdated Order Methods - Doctors wasted time using unreliable barcode scanners or placing orders via phone and fax
  • Manual Order Processing - Staff manually entered every pharmaceutical order into ERP systems, creating processing delays and errors
  • Equipment Limitations - Expensive scanning equipment frequently failed and couldn't integrate with modern computer systems

Solution

Read more
01
Mobile App Development
Created cross-platform iOS and Android application using React Native with one codebase for all devices.
02
Barcode Scanning Integration
Implemented smartphone-based barcode scanning functionality to replace physical scanning devices.
03
ERP System Integration
Connected mobile app directly with Disposan's existing ERP for automated order processing and real-time inventory updates.
04
Product Catalog Integration
Built comprehensive product search functionality allowing customers to browse and order from the complete pharmaceutical catalog.
05
Recurring Order Features
Enabled fast reordering of frequently bought medical products and equipment.

Results & Benefits

Enhanced Customer Experience

Medical professionals use instant smartphone ordering, eliminating phone calls and equipment failures.

Efficiency Gains

Automated ERP integration eliminated manual processing, freeing staff while reducing order errors.

Reduced Costs

Smartphone scanning replaced expensive barcode scanners, cutting hardware costs while improving reliability.

Medical professionals use instant smartphone ordering, eliminating phone calls and equipment failures.

Services

Valudio provided the following end-to-end services to build this solution:

UI/UX Design

User-centered interface design focused on intuitive workflows, accessibility, and optimal user experience.

Mobile App Development

Cross-platform mobile application development for iOS and Android devices.

ERP Integration Services

Custom API development and system integration to connect applications with existing enterprise software.

Project management

End-to-end project management including requirements gathering, development coordination, and implementation.

Technical Support

Ongoing technical support, software maintenance, performance optimization, system improvements, and operational problem resolution.

Technologies & Tools

#
React Native
#
ASP.NET Core

Customers Feedback

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